Quality

Quality Assurance

People don’t buy what you do; they buy why you do it.” That quote is our mantra. This quote makes you think about the different reasons behind why a customer chooses to do business with us. There are plenty of them to consider, so we put together a short list of some of these Whys:
Price: Let’s get this one out of the way first.In MPP we believe some people choose price as a primary reason. These companies that get customers because of low price will lose those customers when someone else has a lower price. So we believe in being loyal to a company.
Convenience: Who doesn’t want an easy and frictionless experience? And, people are often willing to pay a higher price if the experience is convenient. We ensure the customer feels that way when they work with us.
Customer service: In MPP employees are friendly, knowledgeable, and quick to respond. They are there to take care of you, and in turn, you take care of them... by doing business with them.
The culture: MPP is the kind of organisation you want to be affiliated with. Our values are congruent with yours.
A Cause: We believe in what you believe in. At some level, this ties into culture and values, but this is more about giving back and community involvement. It can be a charity or any other cause that is important to you.
Trust: “Sealing Your Trust” is our tag line and we do what we say, every time.
Reputation: Our work says about our reputation.We have 95% repeated customers and that says a lot about our reputation.
Consistency: We ensure the product once delivered is delivered every time with the same quality, service and packing.